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How to support your mob to become smoke free

As an Aboriginal Health Worker, Tackling Indigenous Smoking (TIS) worker or health professional working with Aboriginal and Torres Strait Islander communities, you play an important role in empowering mob to give up the smokes. You are often the first point of contact to help the mob start their quit journey. By giving brief advice, yarning and listening about smoking habits, triggers, stresses, and their reasons for wanting to quit, you can help guide mob through their quitting journey.

Offer and provide support to your community members or clients who smoke by following the brief advice model ‘Ask, Advise, Help’:

The Ask, Advise, Help (AAH) model outlined below shows how you can have a yarn about quitting smoking in a non-judgemental and supportive way. The yarn about quitting can take anywhere from 30 seconds to 10 minutes. It reinforces the importance of stopping smoking, boosts motivation and will often trigger a quit attempt.

1. Ask

Ask all clients whether they smoke. Asking will also help you understand:

  • Why they smoke

  • Motivations or reasons for quitting

  • Their smoking habits and triggers

  • What stops them from quitting.

2. Advise

Advise all clients who smoke to quit in a supportive and non-judgemental way and advise of the best way to quit, which is with behavioural counselling through Aboriginal Quitline and nicotine replacement therapy (NRT).

If they are not ready to address their smoking, then talk to them in a clear, non-confrontational and personalised way: 

  • “Stopping smoking is the single most important thing you can do for your health” 

  • “Stopping smoking can save you money and improve the overall health of your family”

  • “I’m here to help whenever you’re ready to talk about how you can quit”.

3. Help

Help by offering a referral to Aboriginal Quitline (13 7848) and providing information about nicotine replacement therapy (NRT).

You can also order or download resources to offer – such as the Aboriginal Quitline brochure and information about NRT – via our Resources order form.

How to refer to Aboriginal Quitline (13 7848)

Referring to Aboriginal Quitline is simple:

  • Gather your client’s information and consent to refer to Aboriginal Quitline

  • Complete the online or fax referral form

  • Keep a copy of all people you refer for your records.

You may also like to call 13 7848 with your client present and ask to yarn with an Aboriginal Quitline counsellor.

What happens after a referral to Aboriginal Quitline is received?

Once a referral is received, one of our deadly Aboriginal Quitline counsellors will contact the client. Our Aboriginal and Torres Strait Islander counsellors are qualified in smoking cessation. Their number one priority is to ensure a culturally appropriate safe space for the mob to yarn about their smoking. Learn more about Aboriginal Quitline.

  • Aboriginal Quitline will continue to support the client after the referral has been received. They will:

  • yarn, encourage, motivate, and actively listen to their concerns regarding giving up the smokes.

  • help build a tailored quit plan, provide NRT information and provide advice on dealing with cravings, nicotine withdrawals and how to manage triggers.

  • provide ongoing one-on-one telephone counselling.

Aboriginal Quitline will provide you with a summary of outcomes when the person has finished using our service. This information is useful for you to continue providing support for them during any follow up appointments you may have with them. Ongoing encouragement to stay quit may be required and don’t be afraid to re-refer to us, no fuss.

Shared care

Shared care is forming a partnership to achieve a common goal – helping Aboriginal people quit smoking or vaping.

A shared care approach shows how the work you do in the community, in addition to the behavioural support of Aboriginal Quitline, creates a culturally supportive environment and the best chance of successfully quitting long term. For more information download the Shared Care flyer.

General Practitioner or Aboriginal Health Worker

Encourage your mob to talk to their GP or Aboriginal Health Worker about their plans to stop smoking and about NRT.  They can assist with prescribing NRT and advise on how their usual medicines may need adjusting when they stop smoking.


Suggested Resources

What is the Aboriginal Quitline?

Quitline has proven to be one of the most successful methods to support people to quit for good, and it is an increasingly popular support method for Aboriginal people to cut down or quit.
Find out more

Aunty Hazel's story

My name is Aunty Hazel and I’m from Dimboola Victoria. My mob is Wotjobaluk and I am an elder. I had never intended to give up smoking but on the 11th February 2021, that all changed.
Find out more

Naomi's story

When life was stressful, Naomi looked to cigarettes for support. Through ups and downs, smoking was a solid constant. Quitting helped to remind Naomi of her own strength. Find out how that confidence led to a healthier life for her and her daughter.
Find out more

Suggested Resources

Quitline for the Aboriginal and Torres Strait Islander community

Quitline services across Australia have Aboriginal and Torres Strait Islander counsellors who are ready to empower Aboriginal and Torres Strait Islander people who want to quit smoking or vaping. They can also support Community who are using vapes to quit the smokes. To get Culturally sensitive support to quit anywhere across Australia, call 13 7848 and ask to speak with an Aboriginal and Torres Strait Islander counsellor. 

Find out more

Aboriginal Quitline - FAQs

Aboriginal Quitline is a counselling and support service for Aboriginal and/or Torres Strait Islander people who want to quit smoking or vaping. We also support mob who are using vapes to quit the smokes.

Find out more

Aboriginal Quitline Podcasts

Aboriginal Quitline is proud to present our podcast series, 'Quit Stories'. These podcasts are stories from Community Members who have gone through the process of quitting and come out the other side to tell their story - to inspire and empower our Mob to do the same.

Find out more

Aunty Hazel's story

My name is Aunty Hazel and I’m from Dimboola Victoria. My mob is Wotjobaluk and I am an elder. I had never intended to give up smoking but on the 11th February 2021, that all changed.

Find out more

Naomi's story

When life was stressful, Naomi looked to cigarettes for support. Through ups and downs, smoking was a solid constant. Quitting helped to remind Naomi of her own strength. Find out how that confidence led to a healthier life for her and her daughter.

Find out more

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