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About the Quitline (13 7848)

Quitline (13 7848) is a confidential, evidence-based telephone counselling service.

Highly skilled, friendly Quitline counsellors deliver behavioural interventions to help people stop smoking. This includes helping people to:

  • Identify and manage triggers to smoke
  • Manage nicotine withdrawal symptoms and cravings
  • Build motivation, skills and confidence to quit

Aboriginal Quitline is also available to support Aboriginal and Torres Strait Islander people who smoke.

People who have a hearing or speech impairment can call via the National Relay Service. The option of an interpreter is also available for people who speak a language other than English.

There are many ways to contact Quitline:

  • Call 13 7848 (cost of a local call, higher from mobile phones)
  • Complete a ‘request a call back’ form online (visit your local website below)
  • Health professionals can complete a referral form online (visit your local website below) 

Quitline is available in each state and territory. For more information about your local Quitline service, visit:

For more information about the Quitline, and what to expect from a call please click here.  

For more information about the Quitline's purpose, mission and scope click here.  

Learn about Your rights and responsibilities as a Quitline user.

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There are a range of support options available to help you quit.

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Calling the Quitline increases your chance of quitting successfully.
Quit Specialists are trained to listen carefully to you to help meet your needs.


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