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About the Victorian Quitline (13 7848)

Quitline (13 7848) is a confidential, evidence-based telephone counselling service. The Victorian Quitline operates Monday to Friday, 8am to 8pm.

Highly skilled, friendly Quitline counsellors deliver behavioural interventions to help people stop smoking. This includes helping people to:

  • Identify and manage triggers to smoke
  • Manage nicotine withdrawal symptoms and cravings
  • Build motivation, skills and confidence to quit 

Aboriginal Quitline is also available to support Aboriginal and Torres Strait Islander people who smoke.

Quitline is tailored to meet the needs of priority populations, including people living with a mental illness, youth and pregnant women.

People who have a hearing or speech impairment can call via the National Relay Service. The option of an interpreter is also available for people who speak a language other than English.

There are many ways to contact Quitline:

For more information about the Quitline, and what to expect from a call please click here.  

For more information about the Quitline's purpose, mission and scope click here

Learn about Your rights and responsibilities as a Quitline user.

You can help us improve by letting us know when you think we could do better and when we got it right. To help us improve, please go to our Complaints and Compliments page.

Explore other support options

There are a range of support options available to help you quit.

Free Quit Support

Calling the Quitline increases your chance of quitting successfully.
Quit Specialists are trained to listen carefully to you to help meet your needs.

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